As well as the layout and functionality of a website, the words used can make all the world of difference to first time visitors to your website. I’ve just started using a coffee website and found myself stumped by the word ‘regular’ as to me this means once I have started ordering, not my promotionContinueContinue reading “A new customer only has one first visit”
Tag Archives: feedback
Website content – how to keep new customers
Having recently opted for a fruit and veg box to be delivered by Cornish Food Markets, I sent them some feedback from the perspective of being a first time user of the website. Every time a new customer lands on a website, the likelihood of them going through with a purchase could depend on howContinueContinue reading “Website content – how to keep new customers”
Sophie Sweatman 